Advancing the Independence of People with Disabilities
United Disabilities Service
About United Disabilities Services
none
Programs & Services
none
Ways To Give
none
Board of Directors
none
Promotional Partnerships
none Links
none
Employee Recognition none Shop Our Company Store none Employment Opportunities none Employee Handbook none Home

Willow Valley Restaurant
2416 Willow Street Pike, Lancaster, PA - (717) 464-2711

Visited by participants of CHOICES for lunch on December 19, 2007. There were 20 people in their group, 7 people were using wheelchairs.

A) What makes this venue a place to recommend? A nice buffet; the view from the dining room was very nice.
B) What does this venue have that would attract tourists? The buffet had a very good selection.
C) Would this venue be a place of entertainment for all members of the family? Yes, everyone
D) Is there adequate general parking? Yes Accessible? Yes
E) Is there an accessible entrance? If so, where is it located? Yes at the main entrance.
F) How is the wheelchair seating or viewing area for this place? Excellent
G Are ramps along the general pedestrian flow? Yes Were ramp slopes reasonably useable? Yes
H) Is the entire establishment accessible? And if not, what area (s) are not? There was a side dining area with steps however the main dining area was accessible.
I) Are adaptive devices and/or assistance provided for the visually impaired ? They offer a menu in Braille
J) Are there accessible stalls in the bathrooms? Yes
Are the restrooms kept clean? Yes
How are the toilet seats set up? Left and front access
K) Are there floor areas located throughout the establishment to allow a person using a wheelchair to reverse directions and turn around? Yes
L) Are sinks accessible? Yes
M) Could a person get trapped if alone in the restroom? Yes, the door is heavy
N) Do the staff of the establishment treat you like a competent and capable customer whose business they value? We would have answer that both Yes and No (explanation below)
O) Additional comments: Everyone was given menus by the hostess except the people in wheelchairs. Our waitress did address herself to the people who were ordering. The selection of food in the buffet was very good.