Gift Shop Terms & Conditions by Debra
United Disabilities Services
1901 Olde Homestead Lane
PO Box 10485
Lancaster, Pennsylvania 17605
Phone: 888-837-4235
Customer Support
Mon-Fri 8:30am – 5:00pm EST
Phone: 1-888-837-4235

Shipping & Handling
All orders are shipped by the cheapest method as determined by UDSF. Shipping and handling will be calculated at the time of order placement.

Payment
We accept Visa, MasterCard and Discover. To pay by check call Customer Support at 1-888-837-4235 for assistance.

Prices
Our prices are subject to change without notice. UDSF is not responsible for typos or pricing errors. All orders are calculated in U.S. Dollars.

Returns

Due to the nature of these products, we are generally unable to accept returns. Call Customer Support and they will determine whether a return can be accepted. If accepted, you will receive a Return Authorization Number and be given further instructions.

Returns Procedure

Call Customer Support at 1-888-837-4235 to receive a Return Authorization Number.

Carefully pack the product(s) using original packaging materials, if possible. Enclose the original packing list or a letter with details, contact information, i.e., name, address & daytime phone number, online order number, email address.

All product(s) must be returned shipping charges prepaid. C.O.D. returns cannot be accepted and will be refused.

Send return to the address given to you with your Return Authorization Number.

Refunds
If you are due a refund and your purchase was made using a credit card, that card will be issued a refund that will appear on your credit card billing statement.

Damages
If any package and/or its contents appears to be damaged, contact the carrier office closest to you immediately. Request that a service representative review your claim and inspect the package. Do not return the package to us — you might lose the right to file a claim. If you need assistance, please call 1-888-837-4235.

Order Confirmation
After submitting your order, you will see an Order Confirmation page on your screen. We suggest printing this page for your records. In addition, an Order Confirmation email will be sent to the email address you supplied at Checkout.